Privacy Policy

Introduction and Scope

Information We Collect

We collect various types of information to provide and improve our services. This includes information you provide directly, information collected automatically through your use of our site, and information from third-party sources. The specific data we collect depends on how you interact with our website and services.

How We Use Your Information

We use collected information to provide, maintain, and improve our services. Our data usage practices support legitimate business operations while respecting your privacy. We do not sell your personal information to third parties. Below are the primary purposes for which we process your data.

• • Delivering requested content, newsletters, and communications you have opted to receive from tralionex
• • Personalizing your experience based on your preferences and past interactions with our content
• • Analyzing website usage patterns to improve content quality, user experience, and technical performance
• • Responding to inquiries, providing customer support, and addressing technical issues you report
• • Sending administrative communications about service changes, policy updates, or security notifications
• • Detecting, preventing, and addressing fraud, security issues, and technical problems on our platform
• • Complying with legal obligations, enforcing our terms of service, and protecting our legal rights

Information Sharing and Disclosure

We share personal information only in limited circumstances necessary to operate our business and comply with legal obligations. We do not sell your personal data to third parties for their marketing purposes. When we share information, we ensure recipients are bound by confidentiality obligations and data protection requirements.

Your Privacy Rights

You have specific rights regarding your personal information under applicable privacy laws. The exact rights available to you depend on your location and the laws that apply. We are committed to facilitating the exercise of these rights in accordance with legal requirements.

• • Right to access personal information we hold about you and receive a copy in portable format
• • Right to correct inaccurate or incomplete personal information we maintain about you
• • Right to request deletion of your personal information subject to legal retention requirements
• • Right to receive your personal data in structured, commonly used format for transfer to another service
• • Right to object to certain processing activities including direct marketing and automated decision-making
• • Right to request restriction of processing in specific circumstances outlined by applicable privacy laws

Data Security Measures

We implement reasonable technical, administrative, and physical security measures designed to protect personal information from unauthorized access, disclosure, alteration, and destruction. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security of your information.

Data Retention Periods

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on data type, purpose of collection, and legal requirements applicable to our business operations.

• • Account information retained while your account remains active and for reasonable period after closure
• • Usage and interaction data typically retained for three years to support analytics and service improvement
• • Email communications and correspondence retained for six years to support customer service and legal requirements
• • Transaction records and payment information retained for seven years to comply with tax and accounting regulations
• • Marketing communication preferences and consent records retained until you withdraw consent or request deletion

After retention periods expire, we securely delete or anonymize personal information so it can no longer be associated with you. Backup copies may persist for limited additional periods in our disaster recovery systems before being overwritten.

International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your jurisdiction. We ensure appropriate safeguards are in place to protect your information when it is transferred internationally.

• • Standard contractual clauses approved by regulatory authorities for transfers outside your jurisdiction
• • Adequacy decisions recognizing certain countries as providing adequate data protection under applicable laws
• • Your explicit consent for specific international transfers when required by applicable privacy regulations
• • Other legal mechanisms approved by data protection authorities for lawful international data transfers

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and enhance your experience on our website. Cookies are small text files stored on your device that help us recognize you, remember preferences, and analyze site usage. For detailed information about our cookie practices, please review our Cookie Policy.

You can control cookie preferences through your browser settings and our cookie consent management tool. Blocking certain cookies may affect website functionality and your ability to access certain features. Please see our Cookie Policy for detailed management instructions.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technologies, legal requirements, or business operations. When we make material changes, we will notify you through prominent notices on our website or direct communications if we have your contact information.

• • Updated privacy policy will be posted on this page with a revised effective date at the top
• • Email notifications sent to subscribers when material changes affect data processing practices significantly
• • Prominent website notices alerting visitors to review updated privacy policy before continued use
• • Opportunity to review changes before they take effect for modifications requiring renewed consent under law

Your continued use of our website after policy changes become effective constitutes acceptance of the updated terms. We encourage you to review this privacy policy periodically to stay informed about how we protect your information.